WonderPlanet Inc. (the “Company”) handles personal information in relation to the services provided by the Company as follows. Unless specifically indicated otherwise in this privacy policy, all terminology used is as stipulated in the Act on the Protection of Personal Information (Act. No. 57 of 2003, the “Personal Information Protection Act”).
The Company may establish a privacy policy (the “Separate Policy”) for a specific service separately from this privacy policy. In such case, the Separate Policy will prevail in case of contradiction between this privacy policy and the Separate Policy and the matters not provided for in this privacy policy shall be governed by the Separate Policy.
1Handling of personal information
The Company complies with the Personal Information Protection Act as well as any other laws, regulations, and rules applicable to personal information handled by the Company.
2Acquisition of personal information
The Company obtains personal information properly without using deception or other wrongful means.
3Purposes of use of personal information
The Company will use personal information it has acquired for the following purposes only, and will not use it for any other purposes unless specified to do so by laws or ordinances:
4Safety measures for personal data
The Company takes appropriate safety measures to prevent leakage of, loss of, or damage to, the personal data it handles and properly manages personal information.
5Supervision of employees and entrusted parties
The Company appropriately supervises its employees with respect to their handling of personal information.
Also, in cases where the Company entrusts the handling of personal data to third parties, it appropriately supervises such third parties to ensure proper safety management of the applicable personal data.
6Provision of personal data to third parties
The Company does not provide personal data to any third party without the consent of the person in question unless specified to do so by laws or ordinances (including the following cases):
7Handling of personal information at linked sites
The Company might display links to external sites in connection with the Company’s services, but the Company is not liable for personal information registered or collected at those external sites.
8Disclosure, correction, etc. of retained personal data
If the Company is requested by a person to indicate the purposes of use of the person's retained personal data, or if it is requested to disclose the retained personal data, etc. (including disclosure of records of provision to third parties); to correct, add content to, or delete content from it (“correction, etc.”); to discontinue its use or to erase it (“discontinuation of use, etc.”); or to discontinue its provision to a third party (disclosure; correction, etc.; discontinuation of use, etc.; and discontinuation of provision to a third party are collectively referred to as “disclosure, etc.”), the Company will respond without delay in accordance with laws and regulations, in a reasonable period of time and within an appropriate scope. However, the Company will not respond to a request for disclosure, etc. if it is unable to confirm that the request is from the person in question.
To request disclosure, etc. of personal information retained by the Company, please contact the Company via email at the following address.
WonderPlanet Inc.
（ info@wonderpla.net ）
For the Company’s address and representatives’ names, please refer to this page (link: Company Info; WonderPlanet, Inc. (wonderpla.net)）.
9Personal information of minors
If a minor uses a service provided by the Company and submits his or her personal information, the minor must obtain consent from the person who has parental authority over the minor or any other statutory agent of the minor, and if a request is made to the Company by the person with parental authority or any other statutory agent for disclosure, etc. of the retained personal data of the minor, the Company will comply with the request.
10Information of deregistered users
If a user deletes the user's account for a service provided by the Company, the Company will properly process the user information in accordance with the applicable laws and regulations and the rules separately established by the Company.
11Information collection modules
The Company might use information collection modules selected by the Company and listed in (1) below to improve services provided by the Company or to develop new services, and might accordingly submit customer information to the providers of such information collection modules. These information collection modules will collect customer information listed in (2) below without including any information which could be used for personal identification, and the collected information will be managed according to the privacy policies prescribed by the providers of each information collection module as well as other related regulations. “Information collection module” as used here refers to a program created by a third party which is independent from the functions of an application itself and performs operations such as displaying advertisements and analyzing the frequency of the application’s use. For details on the items of information acquired, their purposes of use, and their submission to third parties, please refer to the Terms of Use and privacy policies of each respective service.
1２Use of cookies
Cookies are used for the purpose of enhancement of convenience for users by saving user settings, for the purpose of security by maintaining and protecting sessions, and for the purpose of provision of better services by ascertaining users' frequency of access to, users' manner of use of, and number of users of, service of the Company.
Each user can allow or refuse the use of cookies, but if the user refuses to save cookies, the user might not be able to use all or a part of services of the Company, such as services that need a login.
13Update to privacy policy
This privacy policy might be revised. In that case, notification will be made of the revised content by making the revised privacy policy available for viewing in the website of the Company.
Please stay apprised of the latest privacy policy by checking the Company’s website from time to time.
14Inquiries
If there is any unclear point with respect to this privacy policy, or if there is a question, complaint, or matter for consultation with respect to the handling of personal information in any of the services provided by the Company, please contact the Company via email at the following address.
WonderPlanet Inc.
（ info@wonderpla.net ）
ANNEX I
ANNEX I-1. Privacy Policy for Customers – Nevada and California
This Annex covers the Company’s websites (“Site”) and games (“Product”) governed by our Privacy Policy and applies to consumers in Nevada and California.
Nevada Privacy Notice
This Nevada Annex will be applied if a user is a resident of the State of Nevada of the United States. Notwithstanding any provisions of the Privacy Policy to the contrary, the following provisions will be substituted in lieu thereof.
A user may direct a business that operates an internet website not to sell certain personal information a business has collected or will collect about the user. However, the Company does not sell a user’s personal information pursuant to the definitions under Nevada law.
California Privacy Notice
This California Annex will be applied if a user is a resident of the State of California of the United States. Notwithstanding any provisions of the Privacy Policy to the contrary, the following provisions will be substituted in lieu thereof.
This California Privacy Notice contains disclosures required by the California Consumer Privacy Act (“CCPA”) and applies only to “personal information” that is subject to the CCPA (“California Personal Information”). Users with disabilities may access this Notice by using a standard screen reader or by contacting the Company using the contact methods identified in Section 9 below for additional information on accessibility.
1. California Personal Information the Company Collects
The Company collected the following categories of California Personal Information in the preceding 12 months:
(i) The users’ status in the game that they are playing, such as history of purchase, completing quest, and login.
(ii) App version
(iii) Apple ID information (if iOS is used)
(iv) Google Account information (if Android is used)
(v) Facebook account information
(vi) LINE account information (if LINE application is used)
(vii) Receipt ID (i.e. ID numbers provided by Apple and Google)
(viii) Email address
(ix) Order information (including order ID)
(x) Cookies for analytics purposes
2. Categories of Sources of California Personal Information
The Company collects California Personal Information from a variety of sources. The Company collects California Personal Information from the following categories of sources:
(i) Consumers;
(ii) Information Collection Modules: Programs provided by data analytics providers, and middleware development companies; and
(iii) Service providers; operating systems and platforms.
3. The Company’s Use of California Personal Information
The Company uses and discloses the California Personal Information listed above for the purposes prescribed in “3. Purposes of use of personal information” and “6. Provision of personal data to third parties” in the Privacy Policy. The commercial and business purposes include, without limitation:
(1) Our commercial purposes, including marketing, advertising, and enabling commercial transactions.
(2) Our business purposes as identified in the CCPA, which include:
(i) Auditing related to our interactions with users;
(ii) Legal compliance;
(iii) Detecting and protecting against security incidents, fraud, and illegal activity;
(iv) Debugging;
(v) Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics;
(vi) Internal research for technological improvement;
(vii) Internal operations;
(viii) Activities to maintain and improve our services; and
(ix) Other one-time uses.
(3) Analytics
The Company uses Google Analytics to improve the performance of the Site and for analytics and marketing purposes, including measurement of advertising effectiveness. For more information about how Google Analytics collects and uses data when a user uses our Site, visit https://www.google.com/policies/privacy/partners/, and to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
(4) Third Party Advertisers
Certain Products are currently supported by third party advertising partners that serve advertisements (“Third Party Advertisers”), including behavioral, location or interest based advertising (“Interest Based Advertising”). These Third Party Advertisers use technology to serve the advertisements and link to them directly into our Products. They may automatically receive users’ device model name, OS version, IP address (acquired as an access log and not saved in a database), the users’ status in the game that they are playing (such as history of purchase, completing quest, and login), location setting, language setting, time setting on device, Android advertising ID (if Android is used), and IDFA (if iOS is used) when this happens.
Users’ mobile device may provide a user with the ability to disable the functions pursuant to the below instruction.
iOS (versions 10-13) – On users’ iOS device (iPhone or iPad), open “Settings > Privacy > Advertising” and turn on “Limit Ad Tracking” to opt-out of interest based ads.
Please see additional information from Apple here: https://support.apple.com/en-us/HT202074
iOS (version 14.5+) – On users’ iOS device (iPhone or iPad) open “Settings > Privacy > Tracking” and turn off “Allow Apps to Request to Track”
Android – Open the Settings app on users’ Android phone, tap Ads and enable “Opt out of interest based ads”.
Please note that if a user opts out of certain Interest Based Advertising, a user may continue to receive contextual ads based on other non-personal information, such as ads related to the content of the Product the user is using.
If a user has questions about disabling the functions, please contact the Company by using the information below.
Via email to info@wonderpla.net
4. Recipients of California Personal Information
Within the preceding 12 months, the Company has disclosed or sold for business purposes the following California Personal Information to the categories of third parties below:
(i) Data analyzing companies, middleware development companies
•Device model name
•OS version
•IP address (acquired as an access log and not saved in a database)
•Location setting
•Language setting (saved in the app and not saved in a database)
•Time setting on device
•Android advertising ID (if Android is used)
•IDFA (if iOS is used)
•App version
•The users’ status in the game that they are playing, such as history of purchase, completing quest, and login.
(ii) Data analytics provider – Google Analytics
•Cookie
5. A User’s Rights Regarding California Personal Information
California residents have certain rights with respect to California Personal Information collected by businesses. If a user is a California resident, they may exercise the following rights regarding California Personal Information, subject to certain exceptions and limitations:
(i) The right to know the categories and specific pieces of personal information the Company collects, uses, discloses, and sells about a user; the categories of sources from which the Company collected users’ personal information; the Company’s purposes for collecting or selling users’ personal information; the categories of users’ personal information that the Company has either sold or disclosed for a business purpose; and the categories of third parties with which the Company has shared personal information.
(ii) The right to request that the Company deletes the personal information the Company has collected from a user or maintain about a user
(iii) The right to opt out of the Company’s sale(s) of users’ personal information
(iv) The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA
(v) Other California Privacy Rights. Under California’s “Shine the Light” law (Civil Code Section § 1798.83), a user, as a California resident, may ask the Company to request a list of the categories of personal information (if any) the Company disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. A user may also ask the Company to refrain from sharing users’ personal information with third parties for their marketing purposes.
To exercise any of the above rights, please contact the Company using the following information and submit the required verification information, as further described below:
a) Via email to info@wonderpla.net
b) Online at Contact us.
Via email to info@wonderpla.net
Verification Process and Required Information. Note that the Company may need to request additional information from a user to verify their identity or understand the scope of their request, although they will not be required to create an account with the Company to submit a request or have it fulfilled. The Company will require them to provide certain personal information to countercheck with the Company’s records.
Authorized Agent. A user may designate an authorized agent to make a CCPA request on a user’s behalf by submitting an agency certificate via one of the submission methods above.
6. Minors’ Right to Opt In
The Company does not have actual knowledge that it has collected personal information of children under 16 years of age. If the Company learns that it has acquired information of anyone under the age of 16, the Company will delete it immediately.
7. Do Not Track
Some browsers have a “do not track” feature that lets a user tell websites that a user does not want to have their online activities tracked. At this time, we do not respond to browser “do not track” signals.
8. Changes to this Policy
If we make changes to this Privacy Policy for Customers – California Annex, we will post the revised Statement on the Site and games governed by our Privacy Policy and identify the effective date of the update. User’s continued use of our Site and games, following the effective date of the update, constitutes user’s acceptance of and agreement to such updates. We encourage a user to check the Site and Games periodically for updates.
9. Contact for More Information
For questions or concerns about the Company’s group’s privacy policy or practices, please contact the Company by using the information below.
Via email to info@wonderpla.net
ANNEX I-2. Privacy Notice for Customers – EEA and UK
This Annex covers the Company’s websites (“Site”) and games (“Product”) governed by our Privacy Policy and applies to consumers in the EEA and UK.
FAIR PROCESSING NOTICE
This Notice sets out how WonderPlanet Inc., a company incorporated in Japan, will process as data controller the personal data of users who reside within the European Economic Area ("EEA") and the UK. It also sets out the measures and processes we have put in place to ensure its adequate protection. Providing such information is one of the requirements of the General Data Protection Regulation 2016/679 ("GDPR") and the UK GDPR (as defined in the Data Protection Act 2018).
This Notice does not form any contractual relationship between you and us, and we may amend it from time to time.
1. LAWFUL PROCESSING
We will only process your personal data:
(a) where you have given your consent (you may withdraw your consent at any time, by making a request using the contact details set out below);
(b) where the processing is necessary to provide our products or services to you and maintain your account with us;
(c) where the processing is necessary to respond to a request from you; and
(d) where the processing is necessary for compliance with our legal and regulatory obligations
2. WHAT PERSONAL DATA WE COLLECT ABOUT YOU
2.1.We process the following types of personal data about you:
(a)Your name, age, gender, job, language, place of residence, email address, and other contact details;
(b)Details of your preferences for services, marketing events or materials;
(c)Your messages, feedback or contributions to customer surveys and questionnaires;
(d)Details of your account details and your access to our systems, websites and applications (including device information and IP address).
2.2.It may be mandatory for you to provide us with your personal data, to enable us to manage our business and operations, to maintain your account with us, to provide our products or services to you or to comply with our legal and regulatory obligations. If you fail to provide your personal data when requested, we may not be able to maintain your account with us or to provide our products or services to you.
2.3.We make every effort to maintain the accuracy and completeness of your personal data which we store and to ensure all of your personal data is up to date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal data or if you become aware that we have inaccurate personal data relating to you. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
3. HOW WE COLLECT PERSONAL DATA
We usually collect your personal data from the information you submit. This will typically be done when you create your account with us, you sign up to our news list and you contact our customer service desk.
We may also collect your personal data from other sources such as our dealers or retail partners, social media service providers (such as Google and Facebook), magazine publishers and PR firms.
4. HOW WE USE PERSONAL DATA
We process your personal data for the following purposes:
(a) to provide you with requested products or services and maintain your account with us;
(b) to respond to your messages or posts to us;
(c) to provide you with promotional and marketing materials about our products and services that we think you may be interested in;
(d) to manage, develop and improve our products, services, information technology systems, websites and applications;
(e) for monitoring and assessing compliance with law and our policies and standards;
(f) to comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
(g) for administrative purposes in relation to the security of and access to our systems, websites and applications; and
(h) to comply with court orders and exercise and/or defend our legal rights.
5. INTERNATIONAL TRANSFERS OF PERSONAL DATA
This website and our applications are controlled and operated from Japan and the files containing your personal data will be maintained on our servers or those of our IT service providers located in Japan or the United States. Nevertheless, we will process your personal data with the same level of protection as in the EEA and the UK and recognise your rights on your personal data you would hold under the GDPR or the UK GDPR.
Where we (or our IT service providers maintaining the servers containing your personal data) transfer your personal data to countries or territories outside the EEA and the UK, the laws of such countries or territories may not offer the same level of protection of personal data as are enjoyed within the EEA and the UK. We will ensure that any such international transfers are made in compliance with the GDPR or the UK GDPR. For further information, please contact us as set out below.
6. WHEN WE MAY DISCLOSE YOUR PERSONAL DATA
We do not and will not sell, rent out or trade your personal data. We will only disclose your personal data to the following recipients:
(a) to companies approved or designated by you;
(b) to third parties who process your personal data on our behalf (such as our systems providers including cloud providers);
(c) to third parties who process your personal data on their own behalf but through providing you with a service on our behalf (such as our suppliers);
(d) to any third party to whom we assign or novate any of our rights or obligations;
(e) to any prospective buyer in the event we sell any part of our business or assets; and
(f) to any government, regulatory agency, enforcement or exchange body or court where we are required to do so by applicable law or regulation or at their request.
7. USE OF SERVICES PROVIDED BY FACEBOOK, GOOGLE AND APPSFLYER
We use services provided by Facebook, Google and AppsFlyer for analytics, advertising and account management. They may collect various personal data when you are using our services. Please refer to their privacy policies for further information.
8. HOW WE PROTECT YOUR PERSONAL DATA
We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organizational measures to ensure a level of security appropriate to protect your personal data from accidental or unauthorized destruction, loss, alteration, disclosure or access.
9. YOUR RIGHTS IN RELATION TO THE PERSONAL DATA WE COLLECT
9.1.Under certain circumstances, you have the following rights in relation to our processing of your personal data:
(a) The right of access
(b) The right to rectification
(c) The right to erasure
(d) The right to restriction of processing
(e) The right to object to processing
(f) The right to data portability
9.2.If you wish to exercise any of your rights, please contact us using the contact details provided below. We may request that you prove your identity in order for us to comply with our security obligations and to prevent unauthorized disclosure of data.
10. HOW LONG WE WILL HOLD YOUR PERSONAL DATA FOR
We will only retain your personal data as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.
11. DIRECT MARKETING
If you tell us that you do not wish us to provide you with information about our products or services and other marketing materials, we will not contact you further for the purpose of direct marketing. You can contact us using the contact details set out below.
12. USE OF COOKIES AND OTHER TECHNOLOGIES (For Site users only)
A "cookie" is a small text file that is stored on a user's hard drive or mobile device. Cookies are generated by web servers when the user enters an internet page, and are passed to the user's computer or mobile device and stored for subsequent future access. They perform a number of functions associated with browsing websites and are used for a variety of different purposes, such as tracing users from page to page on an internet site. This can enhance a user's experience on a website, enabling the site to be personalized according to e.g. a user's preferences and browsing activities.
For more information about how we use cookies, please read our cookie policy cookie policy in ANNEXII.
13. HOW WE UPDATE OR CHANGE THIS NOTICE
We may change or update parts of this Notice in order to maintain our compliance with applicable law and regulation or following an update to our internal practices. You will not necessarily be directly notified of such a change. Therefore, please ensure that you regularly check this Notice so you are fully aware of any changes or updates.
14. HOW YOU CAN CONTACT US
If you have any queries about the contents of this Notice or your personal data, or wish to make a request in relation to your personal data, please contact us using the details set out below:
WonderPlanet Inc.
3-23-18, Nishiki, Naka-ku, Nagoya, Aichi,Japan
Email: info@wonderpla.net
15. HOW YOU CAN CONTACT OUR EU/UK REPRESENTATIVE
We have appointed Bird & Bird GDPR (UK company number OC330252) as our representative for data protection in the EU and UK.
Please contact them at the respective EU/UK email addresses below. Your message will be forwarded to the appropriate member of the data protection team.
EUEmail: EUrepresentative.WonderPlanet@twobirds.com
UKEmail: UKrepresentative.WonderPlanet@twobirds.com
16. HOW TO LODGE A COMPLAINT TO THE DATA PROTECTION AUTHORITY
We commit to resolve complaints about our use of your personal data. If you consider that we have breached your data protection rights, please contact us using the details set out above. If you are not satisfied with the response, you are entitled to lodge a complaint with a competent data protection authority of each EEA member state or the UK.
ANNEX II. Cookie policy
We'd like to set analytics cookies for the improvement of our website and advertising by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. These will be set only if you accept. For more information on how these cookies work please see our 'Cookie policy'.
Our use of cookies and other information-gathering technologies.
A "cookie" is a small text file that is stored on a user's hard drive or mobile device. Cookies are generated by web servers when the user uses online services, and are passed to the user's computer or mobile device and stored for subsequent future access. They perform a number of functions associated with online services and are used for a variety of different purposes, such as tracing users' use of online services. This can enhance a user's experience on online services, enabling the online services to be personalised according to e.g. a user's preferences and activities.
We use cookies for the purposes detailed below. However, if you do so this may affect your use of our online services and certain functions within our online services may not work.
Third party cookies
1.Cookie
Advertising and identifying cookies
2.Purpose
Advertising cookies are third party cookies which are placed by ad servers to tailor advertising to you and count how many people have seen their advertisement. Identifying cookies are third party cookies which are managing the user accounts. We have no access to information collected through third party cookies.
3.Further information
Please follow these links for more information on the cookie policies of our ad servers.
・Google https://policies.google.com/technologies/ads?hl=en
・Facebook https://www.facebook.com/about/privacy/
・AppsFlyer https://www.appsflyer.com/services-privacy-policy
Last updated on August 7, 2024